WEB OF HIDDEN KNOWLEDGE
As organisations grow a very significant manage-ment challenge they often encounter involves accessing and making sense of all the information and knowledge kept in information silos – a man-agement system incapable of reciprocal operation with other, related management systems. The expression ‘information silo’ is typically applied to management systems where the focus is inward and information communication is vertical.
Experience shows that access to relevant inform-ation and content is an important incentive to using ICT. Deconstructing information silos which, essen-tially is a web of hidden knowledge, and unleashing the flow of timely, relevant, and reliable information across an organisation builds a strong knowledge base that can be leveraged to its own advantage and for its own sustainability.
There are numerous approaches to automating functional processes using off-the-shelf products. But making use of these does not necessarily achieve optimum results. Nor do they create higher levels of additional value at an enterprise level because the ever-changing operating realities of users who adopt them always run faster ahead of the inherent design of the products being employed.
UNTANGLING GORDIAN KNOTS
Digital Summit addresses this particular challenge by employing it’s Trident Solution™ – middleware technology used to connect together different software applications and their underlying databases combined propelled by the power of the Web.
This unique solution is driven by a discipline which involves detailing functional requirements that incorporate an organisation’s current and future needs. It is one that also mirrors its collective organisational thinking and uses that to rebuild a database front-end in such a way that it seamlessly integrates itself with the Web.
The results of work is that information is broken up into “micro content” units that can be distributed over dozens of domains all linked to a 3-pronged Web-based interface – an intranet, an extranet and the organisation’s own public face website. It is a solution that empowers any organisation to integrate, connect and reach internal and external touch points and audiences driven by a database as its nerve centre.
The web of non-digital documents that may have previously driven an organisation’s management, administrative and operating environments are morphed into a web of data that is accessed securely anytime from any location provisioned with connectivity whether situated locally, nationally or globally.
A BESPOKE SYSTEM
Doing all this involves an expertise and set of specialised skills Digital Summit brings together from various ICT and web development disciplines and, after an in-depth business analysis process, is deployed towards transforming an organisation’s ICT environment along the lines briefly enunciated above.
When a customer of Digital Summit takes delivery of a completed Trident Solution™ project, it will no longer be relying upon the same old ways of creating, sourcing, storing, managing, extracting and distributing data and information. Instead, it will be looking into to using a new set of tools capable of aggregating and remixing information into new and useful ways in an all Web-based environment. It is then that it begins to transform itself into a knowledge-based organisation.
The end result is a bespoke system that is robust, scalable and one that can even be customised to meet different or changing environments.
Contact us today.